Overview

DxN

Prospero Commerce Appliance

Services
    Implementation Services
    Trade Community Enablement
   
Technology

 
 
   
   

The Clearbridge Implementation Services and Customer Support Organization is dedicated to delivering our customers the most simple and reliable trade partner integration service. From set-up through testing and into the on-going operations of your solution, our team is managing the process and performing various functions to ensure that your solution is up-and-running quickly and reliably while requiring the minimal amount of resources from your company.

Trade Partner Set-Up

All aspects of your connection with trade partners are managed by Clearbridge:

Transaction Set Development
Liaison with Software Companies and Consultants
Translation Mapping
Interconnections with Trade Partner Networks
Transaction Testing and Issue Resolution

Customer Support

Clearbridge is committed to providing the highest level of service as part of our total solution offering. On-going customer support is a critical component of our total solution. As a Clearbridge customer you will enjoy:

Live Customer Support via Toll Free Telephone
Online Web Forms

System Management

Clearbridge manages both the network as well as the applications on our customer's commerce servers. With network management tools and monitoring applications, our system administrators keep a watchful eye on the performance of your integration solution so you can be assured of a reliable connection to your trade partners.

Clearbridge will soon provide a secure extranet for customers to monitor all aspects of their Clearbridge account, including critical aspects of the technology platform on which they rely. This extranet will provide customers with an unparalleled view into our real-time system monitoring tools so they are assured of system performance and issue resolution.

   
 
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